Refund Policy

Last Updated: September 3, 2026

At CombatCoatings, every project is custom and made specifically for the customer. Because Cerakote services involve preparation, labor, materials, and customization, our refund and cancellation policy is as follows.

1. CUSTOM SERVICES

Cerakote services are custom work and are generally non-refundable once preparation or coating has begun.

Once work has started on a project, refunds will not be issued simply because a customer changes their mind about the color, design, or requested finish.

2. CANCELLATIONS

Customers may request cancellation before work begins.

If a project is cancelled before preparation or coating has started, CombatCoatings may issue a refund of eligible amounts paid, less any non-refundable fees or costs already incurred.

Once work has begun, cancellation requests may not be eligible for a refund.

3. FINISHED PRODUCTS

Because each project is customized specifically for the customer, completed Cerakote work cannot be returned or exchanged due to a change of preference.

We encourage customers to carefully review colors, patterns, designs, and project details before approving their project.

4. DAMAGED OR INCORRECT ITEMS

If your completed project arrives damaged, or if we made an error compared with the agreed-upon specifications, please contact us as soon as possible.

We may request photographs or other information to evaluate the issue. If the issue is determined to be the result of our work, CombatCoatings will work with you to determine an appropriate resolution, which may include repair, recoating, or another reasonable remedy.

5. CUSTOMER-PROVIDED ITEMS

CombatCoatings is not responsible for pre-existing damage, wear, defects, corrosion, or other conditions that were present on customer-provided items before they were received.

Any concerns regarding the condition of an item should be discussed before work begins.

6. SHIPPING

Customers are responsible for providing accurate shipping information and properly packaging items sent to CombatCoatings.

Once a completed project has been shipped back to the customer, shipping carrier policies may apply to damage or loss occurring during transit.

7. REFUND REQUESTS

To request a refund or report an issue with your project, contact us at:

CombatCoatings
Email: Combatcoatingss@gmail.com

Please include your name, order or project information, and a description of the issue.

We will review each request individually and work with the customer toward a fair resolution.

8. POLICY CHANGES

CombatCoatings reserves the right to update this Refund & Return Policy as necessary. Any changes will be posted on this page with an updated “Last Updated” date.